Privacy Policy
This Privacy Policy explains what personal information Ben Creative LLC collects, how it is used, how it may be shared, how long it is kept, and the privacy rights available to visitors and clients.
Information you provide
We collect the information needed to respond, quote, book, deliver, and support photography services.
We collect information you choose to provide when you contact us, submit a booking request, approve a quote, pay an invoice, attend a session, order print or digital products, or communicate with us.
- Identifiers and contact details, such as name, email address, phone number, company name, and mailing or billing address.
- Session and project details, such as preferred dates, session type, location ideas, number of people, notes, creative preferences, messages, and reference materials.
- Commercial records, such as quotes, invoices, payment status, order history, refund records, print orders, and delivery records.
- Photography-related content, such as images, gallery selections, retouching requests, approvals, and usage preferences.
Information collected automatically
The website collects basic technical data needed to load, protect, and improve the site.
When you visit photosofben.com, basic technical information may be collected by our website hosting, security, font, and infrastructure providers. This may include IP address, browser type, device type, pages visited, referring URL, timestamps, approximate location derived from IP address, and diagnostic logs.
The contact page includes an address link that opens directions in a new tab. If you use that link, the directions provider may receive technical information about your request.
The site uses a first-party consent tool to decide whether optional Functional, Analytics, and Marketing technologies may load. Optional vendor scripts load only when the relevant category is allowed for your browser and the tool is configured for the site.
How information is used
We use information for ordinary business, service delivery, security, and legal compliance.
We use personal information for the following purposes.
- Responding to inquiries and booking requests.
- Confirming availability, preparing quotes, scopes, invoices, and session plans.
- Providing photography sessions, editing images, delivering galleries, and fulfilling digital or print orders.
- Processing payments, refunds, cancellations, disputes, tax records, and accounting requirements.
- Sending service, invoice, legal, delivery, and session-related communications.
- Maintaining website security, detecting misuse, debugging technical issues, and preventing fraud.
- Sending optional marketing communications only where allowed by law and with opt-out options.
- Complying with applicable law, court orders, tax rules, and enforceable legal requests.
Legal bases for processing
For visitors covered by GDPR or similar laws, we rely on specific legal bases.
Where a legal basis is required, we rely on contract necessity to provide requested services, legitimate interests to operate and secure the business, consent where required for optional communications or non-essential cookies, and legal obligation for tax, accounting, dispute, and compliance records.
| Purpose | Legal basis |
|---|---|
| Responding to inquiries and booking requests | Contract steps or legitimate interests |
| Providing sessions, galleries, and orders | Contract necessity |
| Payment, refunds, tax, and accounting | Contract necessity and legal obligation |
| Website security and fraud prevention | Legitimate interests |
| Optional marketing messages | Consent or legitimate interests where allowed |
| Legal requests and dispute records | Legal obligation and legitimate interests |
Who information is shared with
We do not sell personal information. We share it only as needed to run the business and provide services.
We may share information with service providers that help us operate the website and provide photography services. These providers are expected to use information only for the services they provide to us.
- Website hosting, security, analytics, email, and infrastructure providers.
- Payment, invoicing, accounting, tax, and bookkeeping providers.
- Gallery hosting, file delivery, print fulfillment, and shipping providers.
- Professional advisors, such as legal, accounting, insurance, and security advisors.
- Government, legal, or regulatory recipients when required by law or to protect rights, safety, and security.
- Successors in a merger, acquisition, reorganization, or sale of business assets, subject to continued protection of personal information.
Payment and billing information
Card payments are handled by secure hosted payment technology; we do not store full card numbers.
If you pay electronically, payment card details are handled through secure hosted or embedded payment technology provided by third-party payment services. Ben Creative LLC does not collect, process, or store full card numbers or card security codes on its own servers.
We may receive limited payment records such as customer name, billing contact details, transaction status, invoice number, payment method type, last four digits, expiration month and year, receipts, refunds, and dispute status.
Images and portfolio use
Finished work may be shown as portfolio work unless you request otherwise before publication.
Finished images may be displayed in portfolios, proposals, social posts, website examples, or marketing materials unless you ask us in writing not to do so before publication.
Sensitive, private, or confidential client materials are handled with reasonable care. If a project requires confidentiality, tell us before the session or before sharing materials.
Cookies, consent, and similar technologies
A first-party consent tool controls optional technologies by category.
The website may use cookies, local storage, logs, pixels, scripts, iframes, or similar technologies for page delivery, security, forms, fonts, consent records, and optional site tools.
Necessary technologies stay on because they support site operation, security, fraud prevention, forms, and consent storage. Optional Functional, Analytics, and Marketing categories are controlled by your region, saved choices, and any Global Privacy Control signal from your browser.
You can change choices at any time from Cookie Settings or Your Privacy Choices in the footer. See the Cookie Policy for the detailed category table.
| Category | Purpose | Default behavior |
|---|---|---|
| Necessary | Site delivery, security, forms, payment security, fraud prevention, and consent storage | Always active |
| Functional | Requested support, diagnostics, and preference features | Depends on region and saved choice |
| Analytics | Traffic, performance, and usage measurement | Depends on region and saved choice |
| Marketing | Ad measurement, retargeting, attribution, review widgets, and testimonial widgets | Depends on region, saved choice, and GPC |
Consent records and Global Privacy Control
Consent choices are saved for this browser and logged for auditability.
The consent tool stores your category choices and a random anonymous consent ID in browser storage. This ID is used only to associate consent events for this browser and is not used as a login identity or advertising identifier.
We log meaningful consent events, such as initial defaults, accept all, reject all, saved preferences, and Global Privacy Control overrides. The log may include category choices, consent version, approximate region classification, GPC status, timestamp, and a hashed user agent. We do not intentionally store full IP addresses in the consent log.
If your browser sends a Global Privacy Control signal, Marketing technologies are forced off for this browser where applicable, even if a previous choice allowed them.
Retention
We keep records only as long as reasonably needed for service, legal, tax, accounting, and security purposes.
Retention periods vary by record type, project status, legal requirements, and business needs.
| Record type | Typical retention |
|---|---|
| Inquiry and booking requests | Up to 24 months unless they become active client records |
| Session records, galleries, edits, and approvals | Up to 7 years unless a shorter or longer period is agreed |
| Invoices, payment, refund, tax, and accounting records | At least 7 years or as required by law |
| Security and website logs | A limited period appropriate for security, debugging, and fraud prevention |
| Consent records | As long as reasonably needed to honor choices and demonstrate compliance |
| Optional marketing contact records | Until opt-out, deletion request, or business need ends |
Your privacy rights
Depending on where you live, you may be able to access, correct, delete, or restrict personal information.
Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, objection, or withdrawal of consent. California residents may also request details about categories of personal information collected, sources, purposes, and categories of recipients.
To make a privacy request, use the contact page or write to 609 Scott St, Hinesville, GA 31313, USA. We may need to verify your identity before completing a request.
We aim to respond to California privacy requests within 45 days and EEA or UK requests within 30 days, unless more time is allowed by law.
California notice at collection
We list the categories of personal information we may collect and how they are used.
In the past 12 months, we may have collected identifiers, customer records information, commercial information, internet or other electronic network activity information, approximate geolocation from IP address, and professional or business information when you provide company details.
We collect these categories from you, your device, service providers, and project communications. We use these categories for the business purposes described in this policy.
We do not sell personal information for money. If optional Marketing tools are configured and allowed, some advertising, attribution, review, or testimonial technologies may be considered a sale, sharing, or targeted advertising under certain U.S. privacy laws. You can opt out through Your Privacy Choices in the footer, and GPC signals are honored where applicable.
International visitors
We are based in the United States, and information may be processed in the United States.
If you access the site from outside the United States, your information may be processed in the United States or other countries where our service providers operate. Those countries may have different data protection laws than your country.
When legally required, we rely on appropriate safeguards such as contractual protections with service providers.
Children
This website is not directed to children under 13.
The website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us and we will take appropriate steps to delete it.
Changes to this policy
We may update this policy as the website, services, or legal requirements change.
When we update this policy, we will change the effective date above. Your continued use of the website after an update means the updated policy applies to future use.
Contact
Questions may be sent through the contact page or by mail to 609 Scott St, Hinesville, GA 31313, USA.